OneBanc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders.
The core team has proven their vision and executive prowess in CoCubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable FinTech revolution of the future. Must-Haves:
Fresh graduates with a BBA or Bcom degree and excellent verbal/written communication skills.
0-2 years of experience in a customer-facing or customer experience role (freshers are welcome).
Strong problem-solving ability with a solution-oriented mindset.
A cooperative team player who takes full ownership of deliverables.
High on empathy – able to understand customer concerns and drive them toward timely resolution.
Willing to extend support to HR operations as and when needed. Your Day-to-Day:
Respond to customer queries promptly across channels – chat, email, and phone.
Deliver a warm, honest, and personalized experience with every interaction.
Take end-to-end ownership of customer issues and ensure they are resolved effectively.