31 Jul
|
Pro talk solutions
|
Kolkata
31 Jul
Pro talk solutions
Kolkata
Handles inbound or outbound local client calls, resolves queries, and updates support logs. Key requirements include explicit local language proficiency, basic computer skills, and active listening. Call Handling: Answer inbound customer queries or make outbound support/sales calls in local languages or Bengali/English. Target Adherence: Meet daily targets for average handle time (AHT), customer satisfaction (CSAT) scores, and call resolution rates.
📌 Customer Care Executive (Kolkata)
🏢 Pro talk solutions
📍 Kolkata