31 Jul
|
Ileads Auxiliary Services
|
Bengaluru
31 Jul
Ileads Auxiliary Services
Bengaluru
Full Assisting Customers: Handling inbound and outbound to resolve customer queries, complaints, and requests efficiently. Problem Solving: Guiding users through troubleshooting steps, billing inquiries, or product walkthroughs. Data Management: Accurately logging customer interactions and updating records in our CRM database. Quality Excellence: Meeting or exceeding key performance indicators (KPIs) such as Average Handling Time (AHT) and Customer Satisfaction (CSAT) scores. Collaboration: Escalading complex issues to internal teams while maintaining ownership of the customer experience.
Job Types: Full time, Permanent, Fresher, Experienced Pay: ₹17,000.00 - ₹20,000.00 per month Contact: (phone hidden)
📌 Customer Care Executive (Bengaluru)
🏢 Ileads Auxiliary Services
📍 Bengaluru