Company Overview:

Cortex Consultants is a dynamic consulting firm specializing in delivering innovative solutions for the banking sector. Our mission is to empower financial institutions through effective technology integration and enhancing customer experiences. We foster a culture of collaboration, integrity, and excellence, ensuring our team members are not only skilled professionals but also passionate about driving transformative change within the banking domain.

Role Responsibilities:

- Develop and execute comprehensive test plans for CRM MS Dynamics within the banking domain.

- Collaborate with cross-functional teams to gather requirements and understand business needs.

- Perform functional and non-functional testing to validate CRM functionalities.

- Conduct user acceptance testing (UAT) with stakeholders to ensure system alignment with business goals.

- Identify and document defects, providing detailed reports using defect tracking tools.

- Assist in data migration testing to ensure the integrity and accuracy of transferred data.

- Integrate testing efforts with ongoing Agile development cycles.

- Provide input on enhancements and optimizations for CRM system performance.

- Develop automated test scripts to streamline testing processes.

- Participate in requirements workshops to help shape CRM functionalities.

- Monitor and analyze test results to communicate findings effectively.





- Lead troubleshooting efforts for any issues arising during testing phases.

- Collaborate with the IT department to coordinate system integrations.

- Stay updated on industry best practices and emerging trends in CRM systems.

- Train end-users and provide support during the CRM rollout.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Proven experience in testing CRM MS Dynamics solutions, especially in banking.

- Robust understanding of banking processes and customer management systems.

- Experience with manual and automated testing methodologies.

- Familiarity with defect tracking tools like JIRA or Bugzilla.

- Solid knowledge of Agile frameworks and methodologies.

- Excellent analytical and problem-solving skills.

- Ability to communicate effectively with technical and non-technical stakeholders.

- Attention to detail and a strong commitment to quality assurance.

- Experience in data migration testing procedures and best practices.

- Proficiency in writing detailed test cases and scenarios.

- Ability to work independently and manage multiple projects simultaneously.

- Strong time management skills and ability to meet tight deadlines.

- Certifications in software testing (e.g., ISTQB) are a plus.

- Willingness to learn and adapt to new technologies and testing tools.

📌 CRM MS Dynamic Tester-Banking Domain (Chennai)
🏢 Cortex Consultants
📍 Chennai