Reporting to: Credit Control Manager Working hours: UK Shift Job Responsibilities:

Take ownership of the ledgers for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms, actively reducing Aged Debt.

Manage daily inflow of email queries from both internal colleagues and external customers.

Query Management and resolution - Interact with relevant internal teams to ensure the timely resolution of outstanding queries.

Allocate receipts against customer accounts, accurately on a daily basis.

Prepare and distribute monthly debtor statements.

Build and maintain strong relationships with the external customers on your ledger.

Identify customers that aren’t adhering to their agreed credit terms and prepare their account for the collections process.

Qualifications & Capabilities 1-3 of years of credit management experience with a solid understanding of credit management processes.





Have a passion for collecting outstanding debt and target driven.

Good at establishing and maintaining relationships with internal and external stakeholders.

Ability to prioritise workloads and meet tight deadlines.

Proficient in Microsoft Office applications.

Demonstrable experience of multi-currency & multi-company ledgers.

Must be competent in all aspects of credit control including query management.

Must be tenacious and target driven.

Good team player, combined with ability to work using own initiative.

Great negotiator with excellent communication and interpersonal skills.

Must be business orientated with sound customer service skills, both internally and externally.

- High level of accuracy and attention to detail.

Credit

Management qualification is desirable but not essential.

📌 Credit Controller (Pune)
🏢 Finance
📍 Pune