We are looking for a hands-on, proactive Credit Management Executive who is enthusiastic about making a difference in an ever-growing organization. This role will report to the Operation Manager
Primary Objective:
- Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.
- Contribute to the achievement of the team target set by respective clients.
- To achieve 100% non-complaint to be in line with organization goal.
- To ensure daily follow up of PTP and escalation of all assigned cases.
- To participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.
- Liaise with the Operations Support staff on urgent portfolio matters.
- Maintains close relationship with other officers of the Portfolio to enhance collection.
Requirements
- At least Diploma / Graduate from relevant field
- Financial industry background is must.
- Able to speak persuasively and listen critically.
- Negotiation skills will be an extra requirement.
- Ability to inspire and motivate other.
- DRA certification is required.
- Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi, Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya)etc.