We are looking for Credit Manager Retention profile and below is the brief JD
Key Responsibilities
Credit Assessment
- Evaluate loan applications as per the organization's credit policy.
- Analyze customer financials, income, banking, and repayment capacity.
- Verify KYC, income documents, property documents, and credit bureau reports.
- Conduct risk assessment and recommend approval, rejection, or deviation.
- Ensure compliance with internal policies and regulatory guidelines.
Retention & Customer Management
- Follow up with customers whose files are pending or likely to be cancelled.
- Understand customer concerns and resolve issues to improve loan conversion.
- Coordinate with Sales, DSAs, Operations, Legal, Technical, and Business teams for faster processing.
- Retain customers by explaining product features, interest rates,
eligibility, and documentation requirements.
- Work on reducing customer drop-offs (Top of the Funnel to Bottom of the Funnel conversion).
Portfolio Monitoring
- Track pending login files and sanction cases.
- Monitor loan pipeline and ensure timely disbursement.
- Maintain turnaround time (TAT) for credit decisions.
- Ensure quality of the loan portfolio while meeting business targets.
MIS & Reporting
- Prepare daily MIS on login, sanction, rejection, retention, and disbursement.
- Track customer follow-ups and pending cases.
- Analyze rejection reasons and recommend corrective actions.
Location : Mumbai
Interested candidate may share profile at
📌 Credit Manager Retention (India)
🏢 Anand Rathi Global Finance
📍 India
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