Job DescriptionJob Title: Admission Counselor

NDepartment: Admissions

NLocation: Chandigarh University, Mohali Campus

NEmployment Type: Full-Time

NExperience Required: 1–3 Years

NJob Overview

nChandigarh University is looking for dynamic, enthusiastic, and target-driven Admission Counselors to join its Admissions Team. The ideal candidate will be responsible for counseling prospective students and parents, managing admission inquiries, nurturing leads, and converting them into successful enrollments. This role requires excellent communication skills, a customer-centric approach, and a strong focus on achieving admission targets.

NKey Responsibilities

nTelecalling & Lead Management

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- Make 100+ outbound calls daily to prospective students and parents from assigned databases.
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- Handle inbound inquiries through phone calls, WhatsApp, emails, and other communication channels.
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- Conduct cold calling and ensure timely follow-ups on assigned leads.
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- Maintain accurate records of leads, interactions, follow-ups, and admission status in the CRM.
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- Track daily, weekly, and monthly performance metrics, including calls, conversions, and enrollments.
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- Achieve assigned admission and enrollment targets while maintaining quality interactions.
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nAdmission Counseling

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- Counsel prospective students and parents regarding academic programs, eligibility criteria, admission procedures, fee structures, scholarships, and important deadlines.
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- Assess student profilesand recommend suitable programs based on their academic background and career aspirations.
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- Build strong relationships with students and parents to enhance trust and engagement.
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- Guide applicants throughout the complete admission journey until successful enrollment.
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- Handle objections effectively and convert inquiries into admissions through consultative counseling.
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nDesired Candidate Profile

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- Strong communication, counseling, and relationship management skills.
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- Target-oriented with the ability to work in a fast-paced admissions environment.
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- Excellent objection handling, negotiation, and persuasion skills.
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- Basic knowledge of CRM systems and MS Office.
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- Ability to manage multiple leads while maintaining a high level of professionalism.
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- Strong follow-up and customer engagement skills.
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nQualifications

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- Bachelor's degree in any discipline.
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nExperience

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- 1–3 years of experiencein Admission Counseling, Telecalling, Education Sales, Inside Sales, or Student Recruitment.
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- Experience in the Education or EdTech sector will be preferred.
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- Immediate joiners will be given preference.
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nKey Competencies

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- Admission Counseling
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- Lead Generation & Conversion
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- Telecalling & Customer Engagement
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- CRM & Lead Management
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- Relationship Management
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- Objection Handling & Negotiation
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- Communication & Interpersonal Skills
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- Target Achievement
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- Student & Parent Counseling
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nPersonal Attributes

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- Confident and persuasive communicator.
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- Result-oriented with a positive attitude.
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- Robust listening and problem-solving abilities.
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- Patient, empathetic, and professional while handling student queries.
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- Adaptable and comfortable working in a performance-driven environment.
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nWhat We Offer

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- Competitive fixed salary with attractive performance-based incentives.
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- Structured onboarding and training program.
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- Complimentary transportfacility within Tricity (Chandigarh, Mohali, and Kharar).
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- Stable day-shift work environment.
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- Career growth opportunities within the Admissions function.
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- Supportive work culturewith continuous learning and development.
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nLocation: Chandigarh University, Mohali Campus

📌 Counselor (Morinda)
🏢 Chandigarh University - HR Department
📍 Morinda