Consultant Adobe Campaign & Adobe Journey Optimizer (AJO)

Location : Remote

Experience : 4 - 9 Years

Employment Type : Full-Time

Role Overview :

We are looking for an experienced Adobe Campaign & Adobe Journey Optimizer (AJO) Consultant to implement and optimize Adobe Experience Cloud solutions that enable personalized customer experiences across multiple digital channels.

The ideal candidate should have hands-on experience with Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), and Adobe Campaign, along with expertise in data ingestion, schema design, customer segmentation, and campaign orchestration. The role involves working closely with business stakeholders, marketing teams, and technical teams to deliver scalable Martech solutions that drive customer engagement and business growth.

Role & Responsibilities :

- Design, implement, and configure Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), and Adobe Campaign solutions.
- Develop and manage omnichannel customer journeys across email, SMS, push notifications, web, and mobile platforms.
- Configure customer segmentation, audience management, and personalization strategies.
- Design and implement data ingestion pipelines from multiple enterprise data sources into Adobe Experience Platform.
- Develop XDM schemas, datasets, identities, and data governance policies within AEP.




- Build and optimize customer journeys using Adobe Journey Optimizer.
- Configure real-time customer profiles and audience activation.
- Implement campaign workflows, automation, and customer lifecycle programs.
- Integrate Adobe solutions with CRM, CDP, APIs, third-party marketing platforms, and enterprise applications.
- Develop reports and dashboards using Customer Journey Analytics (CJA).
- Monitor campaign performance and optimize customer engagement strategies.
- Troubleshoot platform issues and provide production support.
- Collaborate with cross-functional teams to deliver scalable Martech implementation.

Preferred Candidate Profile :

- 4 - 9 years of experience in Digital Marketing Technology (MarTech) implementations.
- Minimum 4 years of hands-on experience with Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA).
- Robust expertise in Adobe Campaign (Classic or Standard).
- Experience in data ingestion, XDM schema design, and customer profile management.
- Experience implementing enterprise-scale customer engagement and marketing automation solutions.
- Strong understanding of customer lifecycle management, personalization, and omnichannel marketing.
- Excellent communication, analytical, and problem-solving skills.
- Experience working in Agile delivery environments.

📌 Consultant - Adobe Campaign & Adobe Journey Optimizer (India)
🏢 HC Consulting
📍 India