- Education: Bachelor's degree in Computer Science, engineering, or related technical field.
- Experience: 4 to 6 years of enterprise-level Microsoft 365 administrative experience.
- Certifications: Microsoft 365 Certified: Administrator Expert is highly preferred.
- Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply
PREFERRED SKILLS:
- Platform Administration
- Manage SharePoint Online tenant configurations.
- Configure governance policies and standards.
- Maintain site lifecycle management processes.
- Configure external sharing and guest access policies.
- Support enterprise-wide collaboration initiatives.
- Incident & Problem Management
- Resolve complex SharePoint incidents and escalations.
- Perform root cause analysis for recurring issues.
- Implement preventive and corrective actions.
- Coordinate with Microsoft support for critical issues.
- Security & Compliance
- Support retention and sensitivity labels.
- Manage information governance policies.
- Participate in security reviews and audits.
- Support eDiscovery and legal hold requirements.
- Migration Support
- Plan and support SharePoint migrations.
- Validate migrated content.
- Manage permission mapping and remediation activities.
- Operational Excellence
- Develop automation scripts.
- Prepare operational reports and dashboards.
- Maintain support documentation and runbooks.
- Mentor junior team members.
BEHAVIORAL ATTRIBUTES:
- Ownership mindset
- Strong analytical skills
- Excellent stakeholder management
- Attention to detail
- Ability to work independently
- Robust customer focus
- Process-driven approach
- Site Collection Administration
- Modern SharePoint Architecture
- Site Provisioning and Lifecycle Management
- SharePoint Search Administration
- Metadata and Content Type Management
- Microsoft 365 Administration
- Microsoft 365 Administration
- Microsoft Teams Integration
- OneDrive Administration
- Microsoft Entra ID
- Microsoft Purview
- Microsoft Security and Compliance
- Automation
- PowerShell Administration
- PnP PowerShell
- Bulk Administrative Operations
- Reporting and Monitoring
DESIRABLE SKILLS:
- Microsoft Graph API
- Power Platform
- Power Apps
- Power Automate
- ShareGate
- Migration Manager
- Azure Automation
- Power BI Reporting
Required Behavioral Competencies
Accountability:
- Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.
Agility:
- Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.
Collaboration:
- Participates in team activities and reaches out to others in team to achieve common goals.
Customer Focus:
- Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.
Communication:
- Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.
Drives Results:
- Demonstrates a can do attitude and is willing to stretch self to achieve and exceed defined goals/targets.
Certifications
Mandatory: CA, AZ104, MCSA, Business Intelligence Development Certification, Microsoft Certified Azure AI, Azure Data & Azure Administrator Desirable: OCP, CCP/Yash defined course, Administration level Certification of any Storage Tool/Backup Tool Mandatory: ITIL V4 Foundation NCA - Nutanix Certified Associate