Company Description Juniors Group of Companies (JGC) is a dedicated platform for junior models, associates, and the children’s fashion community, celebrating young talent and cultivating a heritage of fashion. The organization focuses on shaping the future of kids’ fashion and connecting India’s children’s fashion industry with global markets. JGC partners with brands to amplify their market value and present their true essence to potential customers through a focused, market-driven approach.

Brands associated with JGC join a league of fashion leaders, including established labels, emerging names, and new launches. The company creates engaging formats that showcase and introduce trends to consumers and professionals with the goal of marketing, branding, and business growth.

Social

Media and Community Management

Manage and monitor all social media platforms of Juniors Group of Companies and its associated brands.

Respond promptly and professionally to comments, direct messages, and customer queries across all platforms.

Address inquiries related to upcoming events, registrations, products, and services.

Handle customer grievances with empathy and coordinate with internal teams for timely resolution.

Maintain a positive brand image through effective and courteous communication.

Escalate critical concerns to the relevant departments whenever required.

Communicate with parents, associates,



partners, and other stakeholders through email and WhatsApp.

Share updates regarding upcoming events, activities, schedules, and important announcements.

Ensure timely follow-ups and maintain effective communication records.

Coordinate with internal departments to provide accurate information to customers and associates. Data Management and Reporting :

Maintain records of customer interactions and follow-ups using Google Sheets and Microsoft Office.

Update communication trackers and prepare reports as required.

Organize data accurately for future reference and analysis.

Required Skill and Qualification: Minimum 6 months of experience in Community Management, Customer Support, Social Media Management, or a similar role.

Candidates with relevant internship experience are encouraged to apply.

Excellent written and verbal communication skills in English and Hindi.

Proficiency in Google Sheets, Google Workspace, and Microsoft Office (Word, Excel, PowerPoint).

Strong interpersonal and problem-solving skills.

Ability to handle multiple conversations while maintaining professionalism.

Valuable organizational and time management skills.

Customer-centric approach with attention to detail.

Familiarity with additional regional or international languages will be considered an added advantage.

📌 Community Associate (Jaipur)
🏢 Juniors Group of Companies
📍 Jaipur