Job DescriptionMembership Sales & Guest Engagement

N

n
- Lead membership operations across hotel clusters in Bengaluru to drive sales, revenue, and profitability.
N
- Drive in-hotel membership sales through strong lobby presence, guest interactions, and conversion of hotel footfalls
N
- Ensure high visibility of membership programs across key hotel touchpoints including lobby, outlets, and front desk
N
- Drive member acquisition through walk-ins, referrals, digital enquiries, partnerships, and activation initiatives
N
- Maximize conversion across all sales channels including in-hotel sales, voice, outbound campaigns, digital enquiries, website leads etc
N

nHotel Partnerships& Business Leadership

N

n
- Build robust relationships with Hotel GMs and leadership teams to drive program success
N
- Conduct regular business reviews and performance monitoring with partner hotels
N
- Drive collaboration between hotel teams, marketing, operations and corporate functions




N
- Identify new business opportunities, local partnerships and activation opportunities within hotels
N

nDigital Orientation

N

n
- Champion TLC DigiTech's digital-first approach across partner hotels
N
- Promote digital adoption and awareness of membership platforms including website, App, online renewals and customer engagement tools within teams and hotel
N
- Support digital campaigns, social lead generation, influence engagement, and data-led sales optimization
N

nTeam Management & Operational Excellence

N

n
- Lead recruitment,productivity, grooming, and performance of hotel-based sales teams
N
- Ensure compliance with operational, audit, and customer service standards
N
- Maintain a strong member-first approach across all hotel operations
N

📌 Cluster Manager (Karnataka)
🏢 TLC DigiTech
📍 Karnataka