Principal Responsibilities:

- Supporting and developing our DR solution built on Acronis, Powershell, VMWare, web services and SQL.
- Engineering Windows builds, integrating Windows desktop operating systems and core applications.
- Employ automation and rigorous QA methodologies to ensure the delivery of a consistent and reliable Workspace service including maintaining the Windows servicing model.
- Analyze performance data to provide resources utilization information in support of operational process.
- Analyzes, plans test, documents and implements regular, advanced or special maintenance activities of systems hardware and software to meet service level agreements with users groups.
- Strong skills troubleshooting and resolve issues with desktop virtualization, Citrix VDA integration and SQL.
- Participate in the firm's change, incident, and problem management processes.
- Create and maintain knowledge base, run books configuration and support documentation.
- Provide third line technical support, system administration and engineering for our desktop DR solution
- Provide additional support as required for global Windows desktop and Citrix environment with components such as SCCM, InTune, Citrix VDA, Storefront, Azure MFA.

Qualifications and Required Skills - Degree in Computer Science or related field.

- Ten+ Years of experience with Windows desktop, VDI and Citrix technologies covering administration,



maintenance and deployments in an enterprise-engineering role.
- Quick learner, detail oriented; demonstrate thoroughness and strong ownership of work.
- Robust troubleshooting mind-set (i.e. parsing event log, Sysinternals tools, dump analysis).
- Excellent team-working, collaboration and inter-personal skills.
- Excellent scripting and programming experience e.g. PowerShell, .NET, C#, C++
- Thorough knowledge of Acronis backup / P2V conversions
- Proficient using github, jira, confluence and software release pipelines
- Thorough knowledge of VMware ESX, VC
- Thorough knowledge of Citrix XenApp and XenDesktop technologies.
- Thorough understanding and experience of common native Windows infrastructure components and configuration management I.e.

Active

Directory / GPO.

- Experience integrating the latest Windows 11 features and deployment strategies.
- Experience with modern management tools in large-scale environments including SCCM, InTune, Citrix XenApp / XenDesktop, VMware, XenServer.
- Knowledge of and experience with Systrack, LiquidWare, App-v, login VSI and Office 365 is desirable.
- Knowledge of delivering stateless desktops with streamed application or layered applications using Citrix App Layering or similar technologies is desirable.
- Knowledge of Citrix NetScaler with Insight/Command Center and NMAS would be a plus.
- Knowledge of Citrix StoreFront multi region and RSA multi-factor would be a plus.

📌 Client Workspace Engineer (Bengaluru)
🏢 Millenium Infotech
📍 Bengaluru