Job DescriptionRole- Client Success Partner

NExperience - 4 to 7 Years

NBudget - 8 LPA

nNotice Period - Immediate to 30 Days

NLocation- Mumbai. (Ghatkoper) (only Mumbai candidates can apply.)

NOnly apply Digital agencycandidates.

NRoles & Responsibilities -

N● Act as the primary point of contact for assigned client accounts

N● Manage day-to-day client communication, follow-ups, and relationship management

N● Coordinate with internal teams across creative, media, content, SEO, and operations for smooth execution

N● Ensure campaigns and deliverables are completed within agreed timelines and quality expectations

N● Conduct regular client review meetings and maintain clear communication on progress and deliverables

N● Understand client objectives and ensure execution aligns with business goals

N● Track project timelines, approvals, dependencies, and pending actions across teams

N● Support strategy discussions, campaign planning, and client presentations

N● Prepare reports, MOMs, presentations, and status updates for clients and internal stakeholders

N● Identify client concerns proactively and ensure quick resolution through coordination with teams





N● Build strong long-term client relationships and contribute to account growth opportunities

N● Ensure high levels of client satisfaction, accountability, and

Ndelivery ownership Our detailed job task role is listed here. For any candidate, expecting

Nto be interviewed, reading through this is mandatory for an interview

NKey Success Metrics

n● Client retention and satisfaction levels

N● Timely delivery of projects and campaigns

N● Reduction in communication gaps and execution delays

N● Robust coordination across internal teams and stakeholders

N● Account growth through relationship building and proactive servicing

N● Accuracy and quality inreporting, presentations, and communication

NKey Skills

n● Strong client servicing and stakeholder management skills

N● Excellent verbal and written communication skills

N● Strong coordination andfollow-up capabilities

N● Ability to manage multiple accounts and priorities simultaneously

N● Good understanding of digital marketing, branding, and campaign workflows

N● Strong PowerPoint and Excel skills

N● Problem-solving mindsetwith high ownership

N● Ability to work in a fast-paced agency environment

📌 Client Success Partner (Alibag)
🏢 Aptita
📍 Alibag