Job Type: On-site Internship

Stipend: ₹15,000/month

Duration: 3 months (with potential full time conversion based on performance) Overview

We're looking for a proactive and customer-focused Client Support Intern to assist with client onboarding, implementation, and relationship management. You'll work closely with Client Relations, Sales, Product, Operations, Technology, and Banking teams to ensure a seamless client experience. Key Responsibilities

Support client onboarding, implementation, training, and post-go-live assistance.

Build and maintain strong client relationships through regular communication and follow-ups.

Coordinate with clients, banks, and internal teams for API integrations, documentation, and onboarding.

Resolve client queries by collaborating with cross-functional teams.

Track onboarding progress, maintain CRM records, and prepare client documentation.

Gather client feedback to improve products and services.





Monitor client adoption and ensure long-term customer success.

Experience & Skills

0–6 months of experience or interest in Customer Success, Client Relations, or Account Management.

Excellent communication, organization, and problem-solving skills.

Familiarity with CRM tools, Excel/Google Sheets, and AI tools is a plus.

Understanding of fintech products or APIs is an added advantage.

Customer-first mindset with strong attention to detail.

Educational

Qualification

Graduate in Business Administration, Marketing, Commerce, Communications, Finance, or a related field. Work Location

Q2Pay Technologies Private Limited

5th Floor, Cozy Nook, Linking Road, Bandra West, Mumbai – 400050

Schedule: Monday to Friday

📌 Client Relations Interns (Mumbai)
🏢 Xpentra
📍 Mumbai