Role & responsibilities

Follow up with clients on pending payments and outstanding invoices

Coordinate with clients on order status, delivery timelines, and dispatch

Handle day-to-day client calls and emails, resolving queries promptly

Maintain payment tracker and share regular follow-up reports with management

Liaise between accounts, sales, and logistics teams for order and payment related issues

Manage general client relationship activities

Preferred candidate profile

Minimum 5 years experience in client coordination, payment follow-up, or collections

Strong communication skills in English and Hindi/Bengali

Working knowledge of MS Excel

Polite but firm approach to payment follow-up calls

B.Com or commerce background preferred

Prior experience in manufacturing, trading, or export industry preferred

Perks and benefits

Annual bonus (1 month salary) paid during festive season

Fixed working hours, Monday to Saturday

Friendly and supportive office workplace

Direct exposure to client relationship management in the agriculture manufacturing sector

📌 Client Coordination Executive (Kolkata)
🏢 Neha Impex
📍 Kolkata