Job Overview :

We are looking for a highly experienced Salesforce Solution Architect to lead enterprise CRM architecture and transformation initiatives across a global Salesforce ecosystem. The ideal candidate will drive end-to-end architecture, integration strategy, governance, and AI-driven CRM innovation while partnering with global stakeholders to deliver scalable and secure Salesforce solutions.

Key Responsibilities :

- Define enterprise architecture across Sales Cloud, Service Cloud, Life Sciences Cloud, and Experience Cloud.
- Design scalable CRM solutions, data models, security architecture, and platform governance frameworks.
- Lead large-scale Salesforce transformation and modernization initiatives.
- Architect enterprise integrations with MuleSoft, SAP, Power BI, Tableau, and other business systems.
- Drive Salesforce AI and Agentforce adoption to improve business workflows and automation.
- Conduct architecture reviews, solution assessments, and technical governance activities.
- Implement large data volume (LDV) strategies, API governance, and performance optimization.
- Collaborate with business and technology stakeholders to align CRM solutions with strategic objectives.
- Guide development teams on best practices, security standards, and architectural direction.

Required Skills :





- 914 years of Salesforce experience with at least 3 years in a Solution Architect or Technical Architect role.
- Deep expertise in Salesforce Sales Cloud, Service Cloud, Life Sciences Cloud, and Experience Cloud.
- Solid knowledge of MuleSoft, REST APIs, Integration Architecture, and Enterprise Application Integration.
- Experience delivering large-scale CRM transformation programs.
- Strong understanding of Salesforce security, compliance, data governance, and platform scalability.
- Salesforce CTA, Application Architect, or equivalent certifications preferred.

Preferred Skills :

- Experience in Healthcare, Life Sciences, Pharma, or MedTech domains.
- Exposure to Agentforce, Einstein AI, Salesforce Industries (Vlocity), and Salesforce Well-Architected Framework.
- Experience transitioning from SI-led to GCC/internal delivery models.
- Knowledge of regulated industry compliance standards.

Desired Candidate Profile :

- Strong stakeholder management and consulting skills.
- Proven experience designing enterprise-scale Salesforce solutions.
- Ability to lead architecture discussions and influence technology decisions.
- Excellent problem-solving and communication skills.

📌 CitiusTech - Salesforce Technical Architect (India)
🏢 CitiusTech
📍 India