Customer Engagement : Collaborate on creating both account and technical account plans, while proactively identifying new business opportunities through meetings, seminars, and educational sessions.

Opportunity Qualification

- Understand customer business problems and translate them into technical requirements.
- Navigate the sales process effectively, engaging the right Cisco and partner resources at the right time (e.g., CSE, SE, PSS, AS Engineers).
- Define and present solution options, articulating the advantages and return on investment of Cisco s solutions.
- Develop proof-of-concept presentations and documentation, coordinating solution development and customisation as needed.
- Present technical components of Cisco solutions to customers, ensuring clarity and alignment with customer objectives.

Competencies Behaviours

- Gain broad knowledge of industry trends and how Cisco solutions provide strategic and financial value to customers.
- Build trust and relationships both within Cisco and with customers, demonstrating personal credibility and confidence.

Consultative Approach :

- Act as a trusted technical advisor, offering expertise across the Cisco product portfolio and leveraging technical specialisations to meet customer needs.

Who You'll Work With

You'll be a key part of the Cisco team,



working cross-functionally with local and global teams to ensure the alignment of global account strategies with local implementations. Collaboration with customers will be through in-person meetings or virtual channels like WebEx.

Who You Are

- 10+ years of relevant experience, with a deep understanding of Cisco products and/or competitive offerings.
- Pre-sales experience is highly desirable.
- Bachelors degree or equivalent experience in Electrical Engineering, Computer Science, or equivalent; CCNP or CCDP certification preferred.
- Strong understanding of customer business models, problems, and how to map these to solutions.
- Expertise in Cisco s vision and technologies, with the ability to clearly articulate solutions to meet customer needs.

Technical Competence

- Solid understanding of industry trends and competitive solutions.
- Advanced knowledge of Routing Switching, Network Platform Design, and overall network technologies.
- Ability to consult on complex technical challenges, define trade-offs, and share replicable architectures to suit customer needs.
- Niche knowledge in your field, along with the ability to integrate Cisco s products into broader technology ecosystems

Role: System Administrator / Engineer

Industry Type: IT Services & Consulting

Department: Engineering - Hardware & Networks

Employment Type: Full Time, Permanent

Role Category: IT Network

Education

UG: Any Graduate

PG: Any Postgraduate

📌 CGEM EMEAR Solutions Engineer (Secunderabad)
🏢 Cisco
📍 Secunderabad