- Make outbound calls to promote services and follow up on customer interactions.
- Provide product/service information and resolve customer complaints.
- Maintain accurate records of customer interactions in the system.
- Meet performance metrics for call volume, resolution, and customer satisfaction.
Job Requirements:
- 1–2 years of experience in voice-based customer service or telecalling.
- Valuable verbal communication skills in regional and English languages.
- Ability to manage pressure, meet targets, and follow company processes.
- Basic computer proficiency for data entry and CRM usage.
📌 Calling Agent (Bengaluru)
🏢 home credit
📍 Bengaluru
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