Key Responsibilities ### Business Development &

- Revenue Growth Achieve annual and quarterly revenue, gross margin, and new customer acquisition targets for the FTL business across the SAARC region.

Identify, qualify, and secure new business opportunities across manufacturing, automotive, FMCG, retail, chemicals, pharmaceuticals, industrial goods, and other key sectors.

Develop and execute business development strategies aligned with RITCO's growth objectives.

Build and maintain a healthy sales pipeline through market intelligence, networking, and customer engagement.

Lead commercial negotiations and close profitable business opportunities. ### Market Expansion Expand RITCO's customer base across India and neighbouring SAARC markets.

Increase market penetration in strategic industries and high-growth trade corridors.

Analyse market trends, customer requirements, competitor activities, and emerging logistics opportunities to drive business expansion.

Identify opportunities for multimodal and value-added logistics services within existing customer accounts. ### Customer Relationship Management Develop and nurture long-term relationships with key customers and strategic accounts.

Understand customer supply chain requirements and recommend customised transportation and logistics solutions.

Ensure high levels of customer satisfaction through proactive account management and timely resolution of commercial issues.

Drive customer retention, account expansion, and cross-selling opportunities across RITCO's service portfolio. ### Strategic Partnerships &

- Cross-Border Operations Develop strategic partnerships with transporters, logistics partners, freight agents, and channel partners to strengthen regional capabilities.





Support business expansion across SAARC countries by identifying cross-border logistics opportunities.

Coordinate with internal operations teams to ensure seamless execution of cross-border transportation solutions.

Represent RITCO in industry forums, customer meetings, and strategic business engagements. ##Pricing &

- Margin Optimisation Develop competitive pricing strategies that balance market competitiveness with sustainable profitability.

Improve pricing discipline, gross margins, and trade lane profitability through regular commercial reviews.

Monitor freight market trends, transportation costs, and competitor pricing to optimise commercial decisions.

Collaborate with finance and operations teams to ensure commercially viable business proposals. ### Business Planning &

- Performance Management Prepare business plans, sales forecasts, pipeline reports, and market development strategies.

Track key sales and profitability metrics and recommend corrective actions where required.

Maintain accurate customer and prospect records using CRM tools.

Work closely with Operations, Finance, and Customer Service teams to ensure smooth onboarding and successful execution of customer commitments. --- ## Qualifications Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related discipline.

MBA in Marketing, Supply Chain,



or International Business will be an added advantage. --- ## Experience 6–10 years of experience in Business Development within logistics, transportation, freight forwarding, or integrated supply chain services.

Proven experience in Full Truck Load (FTL) business development and commercial sales.

Exposure to cross-border logistics and SAARC markets will be preferred.

Demonstrated success in achieving revenue growth, customer acquisition, and margin improvement targets. ## Required Competencies ### Functional Competencies Business Development &

- Strategic Sales Full Truck Load (FTL) Operations Freight &
- Transportation Management Cross-Border Logistics Supply Chain Solutions Pricing &
- Commercial Negotiation Trade Lane Development Key Account Management Market Intelligence &
- Competitive Analysis Sales Forecasting &
- Pipeline Management ### Behavioural Competencies Customer-Centric Mindset Strong Commercial Acumen Relationship Building &
- Networking Negotiation &
- Influencing Skills Strategic Thinking Analytical &
- Problem-Solving Ability Results Orientation Collaboration &
- Stakeholder Management Excellent Communication and Presentation Skills --- ## Key Performance Indicators (KPIs) Achievement of revenue and gross margin targets New customer acquisition and customer retention Growth in FTL business across SAARC markets Market penetration across identified industry segments Improvement in pricing discipline and trade lane profitability Strategic partnership development Pipeline conversion ratio Customer satisfaction and account growth * Contribution to overall business profitability

📌 Business Development Manager (Gurugram)
🏢 Tejaswi Solution
📍 Gurugram