Designation: Collections Executive

Location: Andheri East, Mumbai

Shift: USA Timing

Industry: Logistics, Freight Forwarding

Roles & Responsibility:

- Monitor and manage customer credit limits, ensuring strict adherence to internal credit control policies and defined escalation protocols.
- Conduct daily customer calls and send follow-up emails for overdue receivables in line with the defined SOP, including weekly reminders through assigned ERP.
- Ensuring accuracy and timely resolution of discrepancies.
- Ensure timely and accurate posting of bank receipts in ERP through appropriate upload mechanisms, maintaining proper documentation Ensuring compliance with legal and regulatory requirements, and company policies.
- Reconcile and take necessary actions on overpayments and on-account receipts, ensuring correct accounting treatment and timely adjustment against outstanding invoices.




- Cold calling and payment reminder emails to clients.
- Send quarterly balance confirmations to customers and track responses, ensuring proper documentation for audit and financial reporting purposes in line with audit requirements.
- Collaborating with internal teams, such as sales, customer service, operations and finance, to address customer concerns, resolve disputes, and improve the overall collections process.
- Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.

Required Skill:

B. Com / BMS Finance

Excellent in English - Written & Verbal

Valuable in Advance Excel & Any ERP Knowledge

Age: Below 30 Years

Preferred own two wheeler

📌 Collection Executive (Maharashtra)
🏢 Swift Cargo
📍 Maharashtra