Hiring :- Receptionist and Consular Assistant

The Consulate-General is seeking a professional and service-oriented Receptionist and Consular Assistant to support our front-desk and visitor management operations.

Receptionist Duties : -

- Manage main phone lines and general email inbox
- Acting as first line for all general, visa and consular enquiries and escalate to relevant staff, when necessary
- Screen all incoming telephone calls, record daily number of calls and channel the calls to the respective staff member
- Forward all calls to Consul-General to Executive Secretary / Mission Support Officer for screening
- Record telephone messages and relay it to the respective staff member
- Check voice mail daily and respond or forward messages accordingly
- Distribute emails received on general mailbox to respective teams / staff for follow-up / information
- Ensure all physical mails documents entering office is duly screened and recorded by security guards with received stamp including date / time
- Verify and manage incoming and outgoing physical mails or documents and escalate to respective staff for follow-up, when necessary
- Regulating access into office for security officers, bodyguards and other official visitors
- Compiling of office's daily visitor list and provide to security guard and pantry




- Coordinate the booking of meeting rooms for visitors and inform respective teams in case of double booking
- Ensure all doors are closed and staff remains quiet when meeting is in progress
- Ensure PABX System and telephone lines are always functional and report to Administrative Executive for any issues
- Set Out-of-Office replies on PABX System on weekends, public holidays and other closures

Consular Duties : -

- Daily updating of E-register and weekly distribution to respective teams
- Processing and tracking requests from ICA/MOM for verification of documents
- Monthly check of official website to ensure all consular and visa information is updated and links are accessible
- Any other consular related assistance required by Staff

Candidate Requirements : -

- Excellent written and spoken English (essential)
- Strong communication and interpersonal skills
- Prior reception / customer-service / admin experience preferred
- Proficient in MS Office (Word, Excel, Outlook)
- Qualified, discreet, organised and calm under pressure

How to Apply : -

Email your resume and cover letter to [email protected] by 31 July 2026 with the subject:

"Receptionist and Consular Assistant Consulate-General of the Republic of Singapore, Mumbai."

Only shortlisted candidates will be contacted.

📌 Receptionist and Consular Assistant (Maharashtra)
🏢 Consulate-General of The Republic of Singapore, Mumbai
📍 Maharashtra