The Luxury Sales Associate is responsible for delivering an exceptional, personalised client experience while driving sales in a high-end retail setting. This role requires deep product knowledge, refined interpersonal skills, and a passion for luxury brands, craftsmanship, and client relationship building.
Key Responsibilities
- Deliver a world-class, bespoke shopping experience that reflects the brands luxury standards
- Build and maintain long-term relationships with high-value clients through personalised service and clientele
- Achieve and exceed individual and store sales targets and KPIs
- Demonstrate expert knowledge of products, brand heritage, craftsmanship, and styling
- Proactively identify client needs and recommend appropriate products and services
- Maintain immaculate visual merchandising and store presentation standards
- Handle transactions accurately, including POS operations, returns, and exchanges
- Support inventory management, stock replenishment, and loss prevention procedures
- Represent the brand with professionalism, discretion, and elegance at all times
- Stay informed on new collections, market trends, and competitor activity
Qualifications & Experience
- Proven experience in luxury retail, premium fashion, luxury watches.
- Candidate must have Excellent communication skills .
Excellent leadership skills and pleasing personality .
Industry Preferred : Gems and Jewelry , home dcor and retail.