Role & responsibilities

Parent Relationship Management

- Build solid relationships with prospective and existing parents.
- Understand parent requirements and provide suitable solutions.
- Deliver an excellent customer experience throughout the admission journey.
- Act as the primary point of contact for admission-related queries.

Lead Management & Conversion

- Handle leads generated through digital campaigns, referrals, events, and walk-ins.
- Conduct outbound and inbound calls with prospective parents.
- Schedule school visits and admission counseling sessions.
- Follow up with leads to improve admission conversion rates.

Admissions & Business Development

- Guide parents through the admission process.
- Support branch admission targets and enrollment goals.




- Participate in marketing activities and outreach programs.
- Identify opportunities to improve admissions performance.

Customer Service

- Resolve parent concerns and queries effectively.
- Maintain high levels of parent satisfaction.
- Coordinate with academic and administrative teams.

Data Management & Reporting

- Update and maintain CRM records.
- Track lead status and admission pipelines.
- Generate reports and maintain documentation.

Cross-Functional Coordination

- Work with Marketing, Operations, Academics, and Branch teams.
- Support initiatives to improve admissions growth and customer experience.

📌 Parent Relationship Manager (Tamil Nadu)
🏢 K12 Techno Services
📍 Tamil Nadu