We are seeking a Business Analyst with strong experience in Mortgage Loan Origination and Underwriting, and a passion for process automation and technology transformation.

Youll partner with clients to map workflows, define requirements, and guide deployment of Mortgage Solution that improves efficiency, accuracy, and compliance.

Key Responsibilities

- Lead discovery sessions with client stakeholders to document current-state workflows and identify pain points
- Analyze and document processes within client Loan origination systems across origination, processing, underwriting, and closing
- Define “to-be” workflows aligned to Mortgage Solution and directed workflow model, and perform fit gap analysis
- Develop transparent Business Requirements Documents (BRDs), user stories, and acceptance criteria for implementation
- Translate operational pain points into actionable design inputs for product and engineering teams.
- Support UAT, pilot rollouts, and performance tracking (time-to-close, touches, exception rates).
- Serve as the primary liaison between client operations, delivery and Product teams.




- Partner with product teams to refine the platform and continuously improve delivery

Qualifications

- 4+ years in Mortgage Loan Origination (processing/underwriting focus) for the US market. and 8+ years of overall BA experience
- Deep understanding of
- Encompass LOS (ICE Mortgage Technology) or equivalent Loan origination systems
- DU/LP AUS engines and related credit/income validation
- VOE/VOA, title, appraisal, and credit ordering workflows
- TRID timelines and disclosure management
- Experience bridging operations and technology in a consulting, business analysis, or process improvement role
- Strong communication, facilitation, and documentation skills.

Preferred

- Experience in AI, workflow automation, or LOS modernization projects.
- Familiarity with API integrations, BPMN workflows, or intelligent document processing.
- Prior consulting or implementation experience with fintech or mortgage technology firms.

📌 Business Analyst (Bengaluru)
🏢 Nitor
📍 Bengaluru