Business Analyst Intern

Product Company | CareMP Platform

Location: Kochi

Work Model: Hybrid

Eligibility: Engineering / Computer Science Graduates About CareMP

CareMP is an AI-powered elderly care platform designed for real-time health monitoring, IoT wearables, and intelligent care workflows. The platform enables proactive care through data-driven insights and smart automation.

Position Summary The Business Analyst Intern will support product, technology, and customer-facing teams for CareMP. This role is ideal for candidates who are analytical, curious, and eager to learn how AI-driven products are built, documented, and delivered. The internship begins with a strong focus on product understanding, documentation, and coordination, with the potential to grow into a Customer Success or Account Management role based on performance.

Internship Scope & ResponsibilitiesPhase 1: Product Learning & Core Analyst Responsibilities (0–6 Months)

1.

Product

Understanding & Presentation

Develop a robust understanding of CareMP’s vision, features, and product architecture

Assist in preparing product presentations, demos, and internal documentation

Support creation of client-facing materials such as pitch decks, case studies, and walkthroughs

- Technology & Product Familiarization

Gain exposure to CareMP’s technology stack, including AI models, IoT devices, BLE gateways, and cloud modules

Work closely with technical teams to understand APIs, data flows, and integrations

Conduct basic market and competitor research to identify gaps and improvement opportunities

3.

Product

Documentation & Support

Assist the Product Manager in creating and maintaining:

Product Requirement Documents (PRDs)

User stories and use cases

Product support guides and FAQs

Knowledge base documentation





Coordinate with developers to track feature changes and version updates

- Marketing & Communication Support

Support marketing and branding efforts through product content and documentation

Assist with webinars, demos, and partner engagement activities

Phase 2: Growth Opportunity – Customer Success & Account Exposure (Post 6 Months)

Based on performance and business needs, the intern may transition into a client-facing role involving:

Customer Success (Primary Focus)

Support client onboarding, training, and post-implementation engagement

Track product usage, adoption, and feedback

Assist in addressing user experience issues and improvement opportunities

Account Exposure

Support relationship management with client stakeholders

Assist in documenting client requirements and feedback for future releases

Participate in client review meetings and reporting

Performance Indicators

Speed and depth of product understanding

Quality and clarity of documentation and user stories

Communication and presentation effectiveness

Responsiveness to feedback and ability to improve

Collaboration with product, tech, and business teams

Growth Path

Business Analyst Intern → Business Analyst → Associate Customer Success Manager → Customer Success Manager / Product Account Manager

Preferred Competencies

Strong analytical and documentation skills

Clear verbal and written communication

Curiosity and research-oriented mindset

Basic understanding of technology concepts (APIs, data flow, IoT)

Willingness to grow into customer-facing and ownership-driven roles

Who Can Apply

Fresh Technical Background graduates

Candidates with exposure to documentation, analysis, or product-related projects preferred

How to Apply

Interested candidates may apply by sending their updated resume to [email protected]

Subject Line:Application – Business Analyst Intern

📌 Business Analyst Intern (Kochi)
🏢 careMP
📍 Kochi