The candidate must possess deep knowledge of railroad operations and hands-on experience working with various Crew Management System modules. They should be skilled in requirements elicitation, business process analysis, user story development, feature decomposition, and defining logical boundaries for product capabilities. Key Responsibilities

Collaborate with business stakeholders, railroad operations teams, product owners, and technology teams to gather, analyze, and document business requirements.

Facilitate requirement workshops, stakeholder interviews, and discovery sessions.

Understand and document current-state and future-state business processes related to crew management operations.

Develop explicit and actionable user stories, acceptance criteria, and functional requirements.

Define and document logical feature boundaries, business rules, process flows, and system interactions.

Conduct gap analysis and identify opportunities for process improvements and system enhancements.

Work closely with Product Owners and Development teams during backlog refinement, sprint planning, and implementation activities.

Translate complex business needs into functional specifications and solution requirements.

Support User Acceptance Testing (UAT), defect triage, and validation of delivered functionality.

Ensure traceability between business objectives, requirements, user stories, and delivered solutions.





Collaborate with cross-functional teams to ensure solutions align with operational and regulatory railroad requirements.

Required

Qualifications

Bachelor’s degree in business, Information Systems, Computer Science, Engineering, or a related field.

5+ years of Business Analyst experience in enterprise application development and product delivery environments.

Hands-on experience working with Crew Management Systems (CMS) and understanding of railroad crew operations is a must.

Experience with multiple Crew Management modules, including but not limited to:

Crew Planning

Crew Assignment

Crew Calling

Crew Availability Management

Crew Qualification Management

Crew Timekeeping

Crew Scheduling

Rest Compliance Management

Workforce Management

Crew Board Management

Proven expertise in

Requirements gathering and analysis

User story creation

Acceptance criteria definition

Business process modeling

Feature decomposition

Defining logical feature boundaries

Gap analysis

Functional specifications

Experience working in Agile/Scrum environments.

Strong communication, facilitation, and stakeholder management skills.

Ability to work with technical and non-technical audiences.

Preferred

Qualifications

Experience working with Railinc systems and railroad operational platforms.

📌 Business Analyst (Noida)
🏢 HCLTech
📍 Noida