About the Role

We are looking for a highly analytical and proactive Business Analyst with strong experience in requirement gathering, stakeholder management, business process analysis, and UAT activities. The ideal candidate should possess hands-on experience working with development teams, creating business requirement documents, and supporting pre-release testing activities.

Experience in Salesforce Marketing Cloud (SFMC) and exposure to the healthcare domain will be an added advantage.

Key Responsibilities

- Understand the business domain, product concepts, and project requirements to define project scope in collaboration with stakeholders.
- Gather, analyze, and document business requirements and prepare requirement specification documents.
- Create and maintain Current State (AS-IS) and Future State (TO-BE) business process flow diagrams.
- Coordinate with multiple stakeholders and obtain necessary approvals on requirements and process documentation.
- Identify dependent and touchpoint projects and engage relevant stakeholders throughout the project lifecycle.
- Conduct and facilitate use case walkthroughs and requirement discussions.
- Perform high-level feasibility analysis for proposed solutions.
- Participate in User Acceptance Testing (UAT), review test scenarios, and validate business requirements.
- Support pre-release testing activities and ensure business readiness.




- Provide business knowledge transfer and functional guidance to development and project teams.
- Assist project management teams in evaluating and processing change requests.
- Collaborate closely with development, QA, and business teams to ensure successful project delivery.

Mandatory Skills

- Strong Business Analysis experience.
- Expertise in stakeholder management and business coordination.
- Hands-on experience in Business Requirement Document (BRD) creation.
- Experience working closely with development teams.
- Experience in UAT and pre-release testing activities.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.

Good to Have Skills

- Knowledge or experience working with Salesforce Marketing Cloud (SFMC).
- Exposure to healthcare domain processes and workflows.
- Experience in marketing automation platforms.
- Ability to drive discussions independently with business stakeholders.

Preferred Candidate Profile

- 5+ years of relevant Business Analysis experience.
- Strong analytical thinking and requirement elicitation skills.
- Excellent command over written and spoken English.
- Ability to manage multiple stakeholders and priorities.
- Self-driven, collaborative, and capable of working in a rapid-paced environment.

📌 Business Analyst (Bengaluru)
🏢 Covinsys Technologies
📍 Bengaluru