Description

- Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Responsible for general administration of the office
- To have regular rapport with JM Baxi Terminal and with Port authoritie s

CorporateDescription Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide . With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU , we keep global trade moving reliably every day.

Our global network spans 140 countries , 400 offices , and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.

When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.

We believe that every exploration is a chance to grow, and every port is a place to belong.

Your Journey, Our Horizon

OrganizationDescription

Qualifications

- Candidates should possess either a Shipping apprenticeship qualification or a bachelor’s degree
- 8-10 years of experience in the maritime industry or equivalent combination of education and experience
- Experience in field sales is a must.
- Advanced negotiation, decision-making and presentation skills, self-confident and should have a qualified approach towards any situation.
- Demonstrate strong listening, verbal and written communication skills
- Self-starter, self-motivated, resourceful and responsive
- Demonstrate ability to be a multi-tasker, set priorities, organize work and implement action items

- Analytical skills
- Ability to work effectively in a team environment and good interpersonal skills




- Comprehensive knowledge of user application systems (FIS, CRM, COMPASS, MS Office)

- Fluent in English

Responsibilities
- Evaluate customer potential and conduct MR Sales Planning
- Continuously improve the customer portfolio by securing new accounts and removing underperforming accounts
- Ensure regular updates of all activities in Salesforce
- Review customer performance with Sales Manager and define appropriate actions
- Where appropriate for their market serve as specialists for a segmented vertical
- Prepare and conduct visits, report and follow-up on visits
- Hinterland coverage in districts surrounding Tuticorin

- Coimbatore location market knowledge
- Conclude contracts for MR customers (proposal, negotiation, closing)
- Record commitments (tender tracking/commercial)
- Drive CU business for foreign MRs and adhere to Push-Pull process
- Selectively engage in TM discussions where relevant (e.g., tender guidance and negotiations, special commodity market rates, etc.)
- Provide feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
- Give clear info to Sales Coordination regarding pricing requirements to enable future communications with TM
- Provide clear info to Sales Coordination regarding handover to Customer Service Mandatory : Request you to please provide answers to the questions below as part of the shortlisting process (kindly attach your responses along with your resume).

- Describe a situation where you collaborated with cross-functional teams (e.g., Operations, Customer Service, Trade…) to achieve a sales or business objective. What was your role, how did you align stakeholders, and what was the outcome?

- Tell us about a time when you faced a disagreement or conflict with a colleague, customer, or another department. How did you resolve the situation, and what did you learn from the experience?
- Share an example of how you enabled a colleague or team member to succeed. What was your role, and what impact did it have?

📌 Branch Manager - Tuticorin (Thoothukudi)
🏢 Hapag-Lloyd
📍 Thoothukudi