Key ResponsibilitiesBranch OperationsOversee the daily operations of the clinic to ensure smooth functioning. Ensure compliance with clinic policies, SOPs, and quality standards. Monitor appointment scheduling, patient flow, and overall operational efficiency.

Resolve patient concerns promptly and professionally. Team ManagementLead and supervise Front Office Executives, Customer Care Executives, Telecalling Executives, Estheticians, and support staff. Recruit, train, mentor, and evaluate team performance.

Prepare staff schedules and ensure optimum manpower utilization. Foster a positive, performance-driven work culture. Sales &

- Revenue GrowthAchieve monthly revenue and clinic performance targets. Monitor consultation conversions, treatment package sales, and patient retention. Develop strategies to improve lead conversion and increase repeat business. Coordinate with the marketing team to maximize campaign effectiveness.

Patient Relationship

ManagementEnsure every patient receives a premium customer experience. Monitor patient feedback and implement service improvements. Build long-term patient relationships through exceptional service and follow-up. Inventory &

- AdministrationOversee inventory management for skincare products, consumables, and clinic supplies. Coordinate procurement and vendor management. Ensure proper documentation, billing accuracy, and record maintenance.



Monitor operational expenses and optimize resource utilization. Reporting &
- Performance MonitoringPrepare daily, weekly, and monthly performance reports. Track KPIs such as lead conversion, revenue, patient retention, and staff productivity. Report operational insights and recommendations to management. QualificationsBachelor's degree in Business Administration, Healthcare Management, Hospitality Management, or a related field. MBA is an added advantage. Minimum 3–5 years of experience in branch operations, clinic management, hospitality, healthcare, wellness, or premium retail.

Experience in dermatology, aesthetics, hospitals, salons, or wellness clinics is preferred.

Skills &

- CompetenciesStrong leadership and people management skills. Excellent communication and interpersonal abilities. Proven experience in sales, customer relationship management, and team supervision. Solid problem-solving and decision-making skills. Proficiency in MS Office and CRM software. Ability to work in a target-driven and fast-paced environment.

CompensationSalary: ₹35,000 – ₹60,000 per month (based on experience and qualifications) Attractive performance incentives Career growth opportunities Work ScheduleMonday to Saturday 10:00 AM – 7:00 PM How to ApplyInterested candidates can call: 91 (phone hidden) Or send their resume to: [email protected]

📌 Branch Manager (Coimbatore)
🏢 Rootwise
📍 Coimbatore