Salesforce Service Cloud Technical Techno-Functional Consultant (Karnataka)

Salesforce Service Cloud Technical Techno-Functional Consultant (Karnataka)

31 Jul
|
Bankai Informatics (Its MNC client full time)
|
Karnataka

31 Jul

Bankai Informatics (Its MNC client full time)

Karnataka

Experience: 1018 Years
Location: Bangalore (Kodathi) – Hybrid
Notice Period: Immediate to 30 Days
Employment Type: Full-Time (MNC)

Must Have

- 3–5+ End-to-End Salesforce Service Cloud implementations.
- Strong experience in Requirement Gathering, Solution Design, Client Workshops & Stakeholder Management.
- Hands-on experience with Omni-Channel, Skill-Based Routing, Case Management, Email-to-Case, Knowledge Management.
- Experience in Salesforce Administration (Flows, Profiles, Permission Sets, Validation Rules, Approval Processes).
- Exposure to Apex, LWC, REST/SOAP APIs, Data Migration & Integrations.
- Experience in UAT, Go-Live, Hypercare, Release & Deployment Management.
- Salesforce Administrator and Service Cloud Consultant certifications preferred.

Valuable to Have

- Agentforce
- CI/CD (Copado/Jenkins/Gearset)
- MuleSoft or other middleware integrations

📌 Salesforce Service Cloud Technical Techno-Functional Consultant (Karnataka)
🏢 Bankai Informatics (Its MNC client full time)
📍 Karnataka

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