Roles and Responsibilities :

- Accountable for working with the Front Office Application support team.

- Responsible for Incident Management within the Front Office area.

- Responsible for working with Front Office Application support to drive Service Improvement.

- Accountable to work with business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution.

- Accountable for understanding the entire Trade Life Cycle and prioritize the issue based on criticality.

- Ability to resolve queries related to Business critical applications e.g. Aladdin, Bloomberg, WSO etc.

Job Requirements :





- 10+ years of experience in application support or production support roles within investment banking/venture capital/private equity industries.

- Solid understanding of the trade lifecycle and exposure to the Front Office domain

- Strong understanding of Aladdin, WSO, Bloomberg, Charles River, and other relevant trading platforms' features and functionality is desirable

- Experience working with order management systems (OMS) such as Trade Capture & Confirmation (TCA) or Order Management System (OMS).

- Familiarity with front office support tools like fix protocols.

📌 AVP - Front Office Application Support (Pune)
🏢 Mu0026G Global Services
📍 Pune