We are seeking a detail-oriented and resourceful professional to manage and process invoice appeals for our clients. The role involves coordinating appeals, updating databases, and ensuring accuracy and compliance with client-specific guidelines.

Key Responsibilities:

- Mailbox & Task Management: Manage shared mailbox and route tasks to appropriate team members.
- Invoice Appeals Processing: Coordinate and organize appeals-related reference materials; process invoices within 1–2 business days of receipt.
- Data Review & Correction: Review data for deficiencies or errors, correct incompatibilities when possible, and verify output accuracy.
- Client & Department Coordination: Communicate with clients, law firms, and internal teams to ensure data accuracy and completeness.
- Database Management: Update databases, track client authorizations and exceptions, and relay information as appropriate.
- Workload Prioritization & Cross-Training:



Prioritize tasks according to client guidelines and Quovant methodology; cross-train to support team members as needed.

Required Education & Qualifications:

- High School Diploma or GED required
- Associates degree or higher preferred

Required Technical and Professional Expertise:

- Knowledge of legal terminology and practices, including hourly billing; understanding of litigation processes a plus
- Familiarity with Zendesk or similar ticketing systems preferred
- Strong problem-solving skills and attention to detail
- Ability to maintain confidentiality and handle sensitive information
- Ability to learn new programs and take on recent tasks efficiently
- Ability to work effectively in a team environment and prioritize under tight schedules

📌 Associate Compliance Support (India)
🏢 Mitratech India
📍 India