- Coordinating with the team
- Provide the required customer support, timely and accurate collections
- You would handle collection for MSME of Balotra and Barmer and nearby areas
- Adhere to process of collections and ensure zero OD
- Responsible for managing the Collections and the team
- Queries complaints resolution, timely reporting to the reporting
- Maintaining MIS- with daily report
- Follow-up with customers for their overdue amounts
- Responsible for improvement of Late bucket delinquency
- To do reconciliation of payments and ensure timely deposition of cash payment in the system
- To Escalate problematic cases and initiation of legal