KEY RESPONSIBILITIES: Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance Handling Centralized welcome calling Process. Reduction in Discrepancy ratio. WIP Management - GO actionable TAT, issuance TAT. Vendor Bill Management Manage Dashboards Governance for field ops Field operation HO coordination for field operation fulfillment support. Lead Employee engagement initiatives for CAT-ops MEASURES OF SUCCESS: Paid to Applied Business 92% Ensure 100% welcoming calling on applied current business on time Minimize channel discrepancy ratio
📌 Deputy Manager - CAT - Loyalty (Odisha)
🏢 Axis Max Life Insurance
📍 Odisha
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