Project Role Description :Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills :Linux Operations
Good to have skills :NA
Minimum 5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business operations, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
Must To Have Skills:
Proficiency in Linux Operations.
- Good To Have Skills:Experience with cloud-based environments.
- Strong understanding of system monitoring tools and techniques.
- Experience in scripting languages such as Bash or Python.
- Familiarity with incident management and ticketing systems.
Additional Information:
- The candidate should have minimum 5 years of experience in Linux Operations.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.