Lead- QOS (Karnataka)

Lead- QOS (Karnataka)

31 Jul
|
Swiggy
|
Karnataka

31 Jul

Swiggy

Karnataka

Mandate 3 Employees will work fulltime from their base location i.e. Bangalore.

Role Overview -

As a Lead-QOS, you will be responsible for expanding, monetizing, and strengthening the restaurant supply ecosystem across your assigned city or region.

You will drive supply growth, revenue realization (onboarding listing fees), competitive parity, discount intensity, and early lifecycle performance for newly onboarded partners. This role sits at the intersection of supply expansion, monetization, marketplace competitiveness, and execution excellence, directly impacting customer choice, conversion, revenue, and city-level business growth.

Key Responsibilities:

1. Supply Growth, Competitive Parity First-Mover Advantage

Identify and close supply gaps versus competition at city and zone levels.

Ensure Swiggy is the first platform of choice for newly opened or high-potential restaurants.

Minimize supply disparity versus competition across priority zones.

Drive faster go-live timelines to ensure restaurants are live on Swiggy before competitors.

Maintain strong availability and coverage across key localities.

Track supply depth metrics and implement corrective actions where parity gaps exist.

Collaborate with city and regional leadership to maintain marketplace competitiveness.

2. High-Priority Strategic Onboarding

Identify and onboard high-impact restaurants, including:

Popular local brands

Premium and niche cuisine brands

High-demand, high-visibility outlets

Competitive strongholds

Lead structured onboarding projects for priority categories.

Ensure high-quality catalog setup at launch.





Drive stakeholder alignment for faster closures.

Reactivation Supply Recovery

Reactivate churned or inactive restaurants in priority areas

Work cross-functionally to remove operational or contractual bottlenecks

Reintroduce reactivated partners with strong relaunch constructs

Drive month-on-month improvements in reactivated supply contribution

Lead Sourcing Strategic Onboarding Projects

Source high-quality leads via:

Market scans

Referrals

Competitive intelligence

Data-driven insights

Local field intelligence

Build smarter prioritization frameworks to onboard high-revenue, high-visibility supply first

Lead structured city-level onboarding projects

Improve supply quality, data accuracy, and monetization efficiency

Team Leadership Performance Management

Hire, coach, and manage onboarding executives

Drive team targets across

Revenue realization

Supply growth

Discount coverage

Competitive parity

First-platform go-live

What We re Looking For Experience Skills:

3+ years of experience in sales, business development, operations, supply growth, or revenue roles.

Lead a team of onboarding executives.

Achieving the current acquisition (first transaction) goal along with the GMV goal.





Improving the quality of supply.

Focus on area-level RX onboarding to increase width.

Driving charters with cross-functional teams (Food DO).

Proven experience managing frontline or field teams.

Strong ability to work with dashboards, performance metrics, and revenue tracking.

Strong negotiation and monetization skills.

Ability to operate in high-ownership, target-driven environments.

Mindset Traits

Revenue-first, ownership mindset.

Bias for action and speed of execution.

Comfort operating in ambiguity and on-ground challenges.

Strong stakeholder and competitive awareness.

Passion for building scalable, disciplined execution frameworks.

Willingness to stay close to the market and spend time in the field.

Why This Role Matters

Direct impact on revenue realization and city PL.

Direct ownership of marketplace competitiveness.

High visibility with city and regional leadership.

Opportunity to build and scale supply in one of the most dynamic consumer internet ecosystems.

Clear ownership, measurable outcomes, and strong growth trajectory.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead- QOS (Karnataka)
🏢 Swiggy
📍 Karnataka

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