About Role:

At Branch, quality has always been the responsibility of the engineers, product managers, and business owners who build and ship the product. We deliberately do not have a traditional QA team gating releases we believe the accountability for what goes to production must sit with the people building it, not with a separate function checking their work.

As the Quality Platform Lead, you will build and lead a small, high-leverage team that audits production against our stated expectations functional, behavioral, regulatory, and experiential and reports honestly on what they find. You will not own release gates. You will not sign off on builds. Engineers and Product retain full ownership of what they ship and when. Your teams mandate is to be the independent, automation-first lens on whether whats running in production actually matches what we said we were building, and to make any drift visible to the people who can fix it.

You will architect and champion a continuous, automated quality-auditing ecosystem. Instead of acting as a release gatekeeper, this leader will build smart automation and AI-driven agents to continuously evaluate production against company standards, providing the high-fidelity feedback loops our engineering, product, and business teams need to maintain ultimate accountability.

This is a builder role. You will define the operating model from scratch, hire a small team of robust engineers, and lean heavily on automation, agents, and continuous production verification rather than manual test cycles. Success looks like a team that catches more,



manually does less, and grows the organizations confidence in its own output without becoming a bottleneck to it.

Responsibilities

- Establish charter, operating principles, success metrics, and the team itself. Reinforce in every process that this is an audit function, not a release gate.
- Design and operate an automation-first stack: AI agents, synthetic monitoring, production probes, behavioral diffing, and continuous sampling.
- Design and execute a continuous non-intrusive production auditing strategy to catch subpar experiences, regressions, and drift. Establish measurable metrics across user experience and system behavior. Continuous automated coverage that scales with the product instead of a pile of manual test cases.
- Translate audit findings into actionable insights for Engineering and Product. Partner on root-causing systemic issues without taking ownership of their bug fixes, and build dashboards that give the organization real-time visibility into production quality.
- Recruit, grow, and empower a team of strong builders first and quality specialists second. Hold a high bar on technical depth.
- Be a credible technical voice on incidents,



regressions, and quality patterns. Stay hands-on enough to contribute to the teams stack.
- Own your teams full delivery cycle and engineering standards: code review, testing discipline, observability, and responsible AI use.
- Represent the teams findings through clear written reports, metrics, and well-run forums. Resist pressure to convert audit findings into release blocks.

Qualifications

- 8+ years building production software, with at least 2 years leading engineers directly. Some of that experience in environments where you owned quality, reliability, or production verification at scale.
- Track record of building automation-first quality or verification systems test infrastructure, synthetic monitoring, production probing, chaos or behavioral testing rather than managing manual QA.
- Hands-on experience with LLMs, AI agents, or sophisticated testing tools to automate non-deterministic flows, and a sharp view on where modern AI changes the economics of test and audit work.
- Deep familiarity with modern automation frameworks (Playwright, Cypress), CI/CD, and observability tools (Datadog, New Relic). You think in terms of sampling, blast radius, and error budgets rather than green/red test suites.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Quality Platform Lead (India)
🏢 Branch International
📍 India