We are seeking a motivated and energetic Assistant Store Manager (ASM) to join our Business Development team at Wooden Street. The ASM will play a key role in supporting the Store Manager in daily store operations, achieving sales targets, delivering an exceptional customer experience, and leading a team of store associates. Youll help ensure that the store runs efficiently while upholding the brandservice and visual standards.
Key Responsibilities:
- Support in developing strategies to grow the customer base, increase footfall, and maximize store profitability
- Assist in training, mentoring, and motivating the sales team to achieve individual and team targets
- Ensure exceptional customer service to maintain high levels of customer satisfaction
- Handle store operations including inventory, compliance, and administrative tasks
- Maintain the stores visual standards and overall cleanliness
- Track buying patterns, customer needs, and sales trends to support business decisions
- Share innovative ideas to improve customer engagement and boost revenue
- Conduct regular performance reviews and recommend training plans for staff
- Address customer complaints and internal issues in a timely and skilled manner
- Act as a role model for excellent customer service and skilled conduct
- Take over Store Manager duties in their absence and support overall store management
Requirements
- Proven experience in retail operations, preferably as an Assistant Store Manager or Senior Sales Executive
- Strong leadership and people management skills
- Customer-first approach with the ability to handle escalations gracefully
- Good organizational and multitasking skills
- Strong verbal and written communication abilities
- Energetic, proactive, and results-oriented mindset
- Graduation in any stream preferred
📌 Assistant Manager - Store Sales (Bengaluru)
🏢 Wooden Street
📍 Bengaluru
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