– Assistant Manager (Retail Operations)

Company: Frido

Location: Pune

Function: Retail Operations

About Frido

Frido is a fast-growing Indian D2C brand focused on building cutting-edge, consumer-first products that improve everyday mobility, comfort, and quality of life. From orthopaedic and mobility solutions to thoughtfully designed daily-use products,

Frido is driven by a strong product-led mindset and deep customer empathy. As part of its omnichannel expansion, Frido is actively scaling its offline presence through Frido Experience Stores, designed to offer customers a guided, high-quality retail experience aligned with the brand's values. With rapid growth across formats and locations, Frido is building a strong retail operations team to ensure operational excellence, consistency, and scalability across all stores.

Website: https://www.myfrido.com

Role Overview The Assistant Manager – Retail Operations will support and oversee end-to-end operations across multiple Frido

Experience Stores. The role focuses on ensuring operational discipline, process adherence, people management, and performance tracking while acting as a key link between store teams and Head Office functions.





Key Responsibilities l Oversee daily operations across multiple Frido Experience Stores and ensure adherence to SOPs and brand standards l Conduct regular store audits covering hygiene, VM standards, staffing readiness, and compliance l Monitor inventory levels, stock accuracy, replenishment cycles, and shrinkage control l Guide, train, and support Store Managers and store teams; assist in onboarding and training l Track store performance metrics including sales, footfall, conversions, productivity, and inventory l Review MIS, dashboards, and operational reports; share insights with leadership l Coordinate closely with HR, Supply Chain, Finance, and central retail teams l Support rollout of new processes, initiatives, and operational improvements

Ideal Candidate Profile l Experience in Retail Operations / Multi-store Management with exposure to D2C brands, retail chains, FMCG, or fast-growing startups l Solid execution-oriented and process-driven mindset with understanding of SOPs and audits l People management capability with strong operational problem-solving skills l Ability to coordinate across functions and understand basic performance metrics l High ownership, accountability, and comfort in fast-paced growth environments l Experience in new store launches, dashboards, or analytics is a plus; MBA/PGDM preferred but not mandatory

📌 Assistant Manager- Retail Operations (Pune)
🏢 Fridom
📍 Pune