Job DescriptionDesignation – Assistant Manager - Learning Operations & Analytics

NRole Overview

nWe are seeking an analytical and execution-focused L&D; professional to manage learning operations, talent development initiatives, learning analytics, and project coordination. The role requires strong expertise in excel, creating dashboards, stakeholder coordination, LMS management, and program execution.

NResponsibilities:-

NLearning & Talent Management Operations

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- Manage end-to-endexecution of learning and talent development programs.
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- Track nominations, attendance, completions, and learner records.
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- Coordinate with business stakeholders, learners, facilitators, and vendors.
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- Maintain and share goalcompletion and appraisal status reports with stakeholders.
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- Manage learner communications, invitations, reminders, and completion follow-ups.
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nLearning Analytics& Reporting

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- Build and maintain L&D; dashboards using Power BI and Excel.
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- Analyze participation, completion, effectiveness, and engagement metrics.
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- Generate leadership reports and provide actionable insights.
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nLMS Coordination

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- Partner with LMS teams for course deployment, enrollments, assessments, and reporting.
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- Ensure learning data accuracy and resolve learner queries.
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nRequired Skills:-

NTechnical Skills

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- Advanced Excel and Power BI
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- Learning Analytics and Dashboarding
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- Data Analysis and Reporting
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- LMS Administration/Coordination
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nFunctional Skills

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- Talent ManagementProcesses
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- Project Management
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- Stakeholder Management
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- Robust communication and coordination skills
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- Analytical, detail-oriented, and process-driven approach
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nPreferred Profile

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- 6–8 years of experience in Learning Operations, Talent Management, or Learning Analytics.
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- Strong experience in developing Power BI dashboards and MIS reports.
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- Experience managing large-scale learning programs in BPO/KPO/ITES environments.
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- Proven ability to work with cross-functional stakeholders and drive learning initiatives effectively.
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nIndustry Preference

NBPO, KPO, ITES, Shared Services

📌 Assistant Manager (Faridabad)
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