Assistant Manager - Inside Sales Full Time TEAM BEST LOCATION Noida https maps google com maps q Noida zoom 14 size 512x512 maptype roadmap sensor false EXPERIENCE 8-10 POSTED 11 hours ago Who we are About REA India Pte Ltd REA India is a subsidiary of REA Group Ltd ASX REA a leading digital real estate business headquartered in Melbourne Australia and part of the NewsCorp family REA India owns Housing com the country s leading real estate technology platform With a vision to change the way India experiences property the platform helps consumers throughout their buying renting and selling journey It also offers a robust suite of Self services-such as smart listing tools digital assistance-empowering home seekers and owners to manage their property needs with ease and online rent payment These offerings enhance convenience improve listing visibility and enable direct engagement for both property owners and seekers For businesses Housing com offers advertising and listing products for developers and agents as well as exclusive sales and marketing solutions It also offers Housing Studio a suite of innovative AR VR content to drive better engagement REA India operates with a team of 1200 professionals across 30 offices nationwide with its corporate headquarters in Gurugram Haryana Our Culture Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 5th among the coveted list of India s Best 100 Companies to Work For in 2024 by the Great Place to Work Institute REA India was also ranked among Top 5 workplaces list in 2023 the Top 25 workplaces list in 2022 and 2021 and the Top 50 workplaces list in 2019 In addition REA India was also recognized as Best Workplace TM in Building a Culture of Innovation by All in 2025 2024 2023 and India s Best Workplaces TM in Retail e-commerce category for the fifth time in 2025 REA India once again made it to the Top 15 Best Workplaces in Asia for 2024 marking its second consecutive appearance after ranking 4th in 2023 55th in 2022 and 48th in 2021 Additionally REA India has been recognized twice in a row among the Top 50 Best Workplaces TM for Women in India 2024 2023 and 2021 and earned a spot among India s Top 10 Best Workplaces for Millennials List for the second consecutive year by Great Place to Work At REA India we believe in creating a home for our people where they feel a sense of belonging and purpose By fostering a culture of inclusion and continuous learning and growth every team member has the opportunity to thrive embrace the spirit of being part of a global family while contributing to revolutionize the way India experiences property When you come to REA India you truly COME HOME REA India Housing com is an equal opportunity employer and welcomes all qualified individuals to apply for employment We are committed to creating an environment that is free from discrimination harassment and any other form of unlawful behavior We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age color gender marital status caste religion race ethnic group nationality religious or political conviction sexual orientation gender identity pregnancy family responsibility or disability or any other legally protected status We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications skills abilities to perform essential functions of the position effectively What does this role hold for you We are looking for a high-ownership results-driven sales manager to manage and scale our Broker Insider Sales business for Housing com The person will be responsible for generating sales from sellers registered on our platform through an outbound calling process Our ideal manager is a self-starter who embraces ambiguity thinks big and brings his her own uncompromising standard of excellence with a proven track record of leading a high performance inside sales team If you get a kick by chasing aggressive targets fuel growth by coaching grooming your team - this is the job for you This is a P L-owning role with end-to-end accountability for monthly revenue delivery sales productivity sales operations process excellence quality client servicing renewals and vendor management in a fast-paced call center environment Revenue and P L Ownership Drive and own monthly quarterly sales targets for the process with focus on scaling sales productivity and conversion efficiency Drive current sales renewals and repeat revenue from unpaid and previously paid broker accounts Monitor and optimize call flows connect rates time-to-first-connect and conversion ratios Track daily weekly sales pipelines funnel health and conversion metrics to ensure target delivery Design and execute sales promotions incentive programs and client offers to drive momentum Manage client escalations and ensure seamless service activation and post-sale servicing Drive superior client experience through structured follow-ups and campaign management Process Systems Sales Enablement Define and maintain SOPs across hiring training performance management and customer servicing Maintain operational excellence by ensuring compliance with defined SLAs and process standards Build and implement an objective call quality and audit framework Ensure regular agent training on product pitch objection handling and compliance Conduct quality audits and drive continuous improvement in agent performance Work closely with Product Tech teams on CRM dialer and workflow improvements Run manual and system-assisted reporting to track every aspect of sales performance Track manage all clients queries escalations in close coordination with the Support team to ensure timely resolution and best-in-class CSAT People Leadership Lead coach and manage Team Leaders and agents in partnership with the call center Drive performance management PIPs rewards recognition and engagement initiatives Foster a culture of ownership accountability and execution excellence Drive continuous learning through regular product and process training sessions Conduct knowledge audits and quality checks to ensure superior call quality and adherence to standards Manage attrition effectively by building engagement and motivation across the team Vendor Stakeholder Management Act as the single point of ownership for the outsourced call center relationship Manage vendor commercials contracts billing validation resourcing plans and capacity planning Ensure optimal staffing seat productivity and adherence to agreed SLAs Collaborate with internal teams for seamless coordination across sales operations and technology Apply if you have Strong P L ownership mindset with deep sales execution capability Proven ability to operate in high-pressure target-driven call center environments Hands-on experience with CRM dialers Excel-based reporting and manual tracking Strong stakeholder management across vendors internal teams and leadership Ability to work through ambiguity system limitations and execution complexity 8-12 years of overall experience with 5 years in Inside Sales Tele-Sales leadership Proven track record of achieving sales targets and managing large inside sales teams Strong background in B2B sales renewals and collections Experience in vendor management commercials and operational governance

📌 Assistant Manager – Inside Sales (Gurugram)
🏢 Rea Group
📍 Gurugram