- Key Responsibilities: Deliver 100% customer retention by ensuring successful adoption and integration of the LSQ platform across your customers Own the client relationship and lead it for the assigned Key
- Accounts with a strong understanding of their business priorities Deep understanding of the customer s business and their top objectives at various organisational levels Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list
- Track key performance indicators (KPIs) of the KAM team, including sales revenue, customer satisfaction, and account penetration
- Ability to understand business and technology challenges and align them with possible solutions from our portfolio Act as a link between the sales, services, support, and other internal teams, ensuring that customer requirements are prioritised and resolved in a timely manner
- Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accountsRequirements: 4+ years of strong customer delivery experience,
managing projects related to business software such as ERP, CRM, SAAS applications to BFSI market [Preferably in Lending]
- Extensive technical account management & customer engagement experience Strong foundation in software sales/BD/success, with SaaS experience being a definite advantage Proven track record of meeting or exceeding quotas and receiving positive customer feedback Leadership qualities, including coaching, mentoring, and team motivation Strong communication and interpersonal skills with a professional work ethic Excellent organizational skills with a strong bias to action High ability in data driven problem-solving, negotiation and develop close relationships with key stakeholders in your accounts
- Why Should You ApplyFast paced environment Accelerated Growth & Rewards Easily approachable management
- Work with the best minds and industry leaders Adaptable work timingsInterestedIf this role sounds like you, then apply with us! You have plenty of room for growth at LeadSquared