- Lead and manage the complete sales operations of the project.
- Recruit, train, motivate, and supervise the sales team.
- Assign daily, weekly, and monthly targets to team members.
- Monitor individual and team performance.
- Conduct daily sales review meetings and coaching sessions.
- Develop strategies to maximize sales conversions.
Lead Management
- Ensure prompt response to all digital and offline inquiries.
- Monitor lead allocation among team members.
- Review CRM reports to ensure timely follow-ups.
- Ensure no inquiry is left unattended.
- Improve lead-to-site visit and site visit-to-booking conversion ratios.
Customer Acquisition
- Meet high-value customers personally.
- Conduct commercial presentations and investment discussions.
- Assist relationship managers in closing complex deals.
- Handle negotiations and pricing discussions within company guidelines.
- Build long-term relationships with investors and business owners.
Sales Planning & Strategy
- Prepare monthly and quarterly sales plans.
- Identify new business opportunities and customer segments.
- Coordinate with the marketing team to improve lead generation campaigns.
- Analyze market trends,
competitor pricing, and customer preferences.
- Recommend promotional schemes and sales initiatives.
Team Management
- Supervise Customer Relationship Managers and Sales Executives.
- Monitor attendance, productivity, and discipline.
- Conduct product knowledge and sales skills training.
- Support team members during customer presentations and negotiations.
- Foster a high-performance, customer-focused culture.
Site Operations
- Ensure smooth functioning of the site sales office.
- Maintain skilled standards in customer handling and office presentation.
- Ensure project brochures, pricing sheets, availability charts, and marketing materials are updated.
- Coordinate with project and administrative teams for seamless operations.
Sales Closure
- Guide customers through the complete booking process.
- Negotiate and finalize commercial terms within company policy.
- Coordinate documentation, booking forms, and payment collection.
- Work closely with accounts and legal teams for booking formalities.
- Ensure timely achievement of sales targets.