– Assistant Manager / Manager – SalesPosition Details
Job Title: Assistant Manager / Manager – Sales
Location: Bengaluru & Gurugram
Experience: 5–10 Years
Employment Type: Full-Time
Industry: IT Services | SaaS | Contact Centre Solutions | Customer Experience (CX)
About the Role
We are seeking a highly motivated and results-driven sales professional with proven experience in Enterprise SaaS, CCaaS, Cloud Communication, or Contact Centre Solutions. The ideal candidate will have a strong track record of acquiring enterprise customers, managing complex B2B sales cycles, and building long-term relationships with CXO-level stakeholders.
Key Responsibilities
Identify, prospect, and acquire current enterprise customers through cold calling, networking, referrals, digital outreach, and strategic lead generation.
Build strong relationships with CXO-level decision-makers, including CEOs, CIOs, CTOs, Heads of IT, Customer Experience, Operations, and Contact Centre leaders.
Drive the complete enterprise sales lifecycle, including lead generation, opportunity qualification, product demonstrations, proposal creation, commercial negotiations, and deal closure.
Understand customer business challenges and recommend suitable Contact Centre, Cloud Communication, SaaS, and Customer Engagement solutions.
Develop strategic account plans to maximize customer acquisition and revenue growth.
Manage and strengthen relationships with existing customers, channel partners, alliances, and technology partners.
Collaborate with Pre-Sales, Marketing, Product, Delivery, and Technical teams to deliver customer-focused solutions.
Maintain accurate sales forecasts, pipeline updates, and CRM records.
Conduct market research, analyze competitors, and identify emerging business opportunities.
Achieve and consistently exceed monthly, quarterly, and annual revenue targets.
Ensure compliance with sales governance and ethical business practices.
Mentor junior sales professionals and contribute to building a high-performing sales team.
Required Qualifications
Bachelor's degree in B.E./B.Tech or an equivalent technical qualification.
MBA (Marketing) or equivalent postgraduate qualification is an added advantage.
5–10 years of experience in one or more of the following:
Enterprise Sales
IT Sales
SaaS Sales
Software Sales
Business Development
Alliance & Partnership Sales
Proven success in achieving revenue targets and managing enterprise accounts.
Preferred Experience
Candidates with experience in one or more of the following domains will be preferred:
Contact Centre Solutions
CCaaS (Contact Centre as a Service)
CPaaS (Communication Platform as a Service)
Unified Communications (UC/UCaaS)
Omnichannel Customer Engagement Platforms
WhatsApp Business API (WABA)
CRM & Customer Experience (CX) Solutions
AI-powered Customer Engagement Platforms
Cloud Telephony & Voice Solutions
Enterprise Digital Transformation Solutions
Ideal Candidate Profile The ideal candidate should:
Have strong experience in Enterprise Technology Sales, preferably within Contact Centre, Cloud Communication, CCaaS, CPaaS, Unified Communications, CRM, or Customer Experience (CX) platforms.
Possess excellent consultative selling and enterprise account management skills.
Be confident engaging with CXO-level stakeholders and decision-makers.
Understand complex customer requirements and translate them into business-focused technology solutions.
Demonstrate excellent communication, presentation, negotiation, and relationship-building skills.
Be self-driven, target-oriented, and passionate about business growth.
Thrive in a collaborative, fast-paced, and performance-driven environment.
Exhibit strong business acumen, strategic thinking, and problem-solving abilities.
Preferred Background
Candidates with prior experience in Enterprise SaaS, CCaaS, Contact Centre, Cloud Communication, or Customer Experience platforms will be highly preferred. Interested candidate can share resume here -
[email protected]
📌 Assistant Manager – Enterprise Sales | Gurugram (Bengaluru)
🏢 AppZime Technologies
📍 Bengaluru