Company Description AIS Windows is a strategic business unit of Asahi India Glass Ltd. (AIS), offering premium-quality window and door systems in uPVC and aluminium for residential, commercial, and industrial spaces. The business combines advanced AIS glass technology with modern, customizable frames to deliver energy-efficient, secure, and soundproof solutions. AIS Windows provides end-to-end services, including design, manufacturing, installation, and after-sales support, ensuring a seamless customer experience.

With nationwide delivery and backing from one of India’s most trusted glass brands, AIS Windows focuses on sustainability by helping customers reduce energy consumption and create greener spaces.

Role Description The Area Service Station role at AIS Windows is a full time, on-site position based in Delhi, India. The role involves overseeing day-to-day service operations for window and door installations, ensuring timely completion of work and high-quality service standards.

Responsibilities include coordinating with customers, sales teams, and installation crews, managing service requests, handling escalations, and ensuring adherence to safety and company guidelines. The individual will monitor performance metrics, maintain service records, support training of service technicians, and contribute to process improvements.



The role also requires regular on-site visits, resolution of technical issues, and maintaining strong customer relationships to improve service satisfaction.

Qualifications Candidates should possess strong Communication and Negotiation skills to interact effectively with customers, internal teams, and external partners.

Candidates should possess solid Analytical Skills to review service data, identify trends, and support decision-making and process improvements.

Candidates should possess Sales-related abilities to support service upselling, promote AIS Windows solutions, and contribute to regional business growth.

Candidates should possess Training capabilities to guide and mentor service staff, technicians, and support teams on processes, safety, and quality standards.

Relevant experience in field service operations, after-sales support, or installation management in construction, fenestration, or building materials is beneficial.

Strong organizational and time-management skills, with the ability to handle multiple service requests and meet deadlines.

Working knowledge of basic MS Office tools and service reporting systems is preferred.

Diploma or degree in engineering, construction management, business, or a related field is advantageous.

📌 Area service station (Delhi)
🏢 AIS Windows
📍 Delhi