Role Title: AI Architect

Location: Bangalore | Gurgaon | Pune Key Accountabilities

· Define the technical architecture and solution blueprint for AI-powered agents, copilots, and intelligent automation solutions across enterprise products and platforms.

· Lead the design of scalable, secure, reusable, and enterprise-grade AI solutions that can be implemented by the AI Engineering team.

· Establish architecture principles, design standards, reference patterns, and technical guardrails for AI applications and agentic systems.

· Architect end-to-end AI solutions involving Large Language Models, retrieval-augmented generation, vector search, orchestration frameworks, enterprise APIs, workflow integration, and enterprise knowledge systems.

· Work closely with product teams, business stakeholders, and engineering leadership to translate business requirements and product goals into robust technical architectures and implementation approaches.

· Design architecture for AI agents supporting use cases such as intelligent assistants, recommendation engines, knowledge copilots, workflow automation, reporting intelligence, troubleshooting support, and decision-support applications.

· Define solution patterns for prompt orchestration, memory design, context management, tool invocation, grounding, output validation, and observability.

· Architect retrieval and knowledge access frameworks using enterprise documentation, support content, business knowledge repositories, operational data, and other structured and unstructured information sources.

· Drive decisions on model access strategy, abstraction layers, vector storage, orchestration engines, caching approaches, and integration standards.

· Review detailed technical designs prepared by engineers and provide architectural guidance to ensure alignment with defined standards and long-term technology direction.

· Partner with platform, security, DevOps, QA, and enterprise architecture teams to ensure that AI solutions are production-ready, supportable, secure, and aligned with organizational standards.

· Define non-functional architecture requirements for AI solutions including scalability, reliability, latency, resilience, cost efficiency, privacy, security, and governance.

· Guide the team on AI engineering best practices, reusable frameworks, and architectural decisions without taking on line management responsibility.

· Evaluate new AI technologies, frameworks, and tools, and recommend adoption based on business fit, enterprise readiness, and architectural value.





· Contribute to the long-term AI technology roadmap in collaboration with engineering leadership, product teams, and enterprise architecture stakeholders.

Mandatory Skills

· Bachelor’s degree in Computer Science, Information Technology, Artificial Intelligence, Data Science, Engineering, or a related field.

· 9+ years of experience in software engineering and architecture, with at least 3 to 5 years of relevant experience in AI/ML, Generative AI, or enterprise AI solution architecture.

· Strong experience in designing enterprise-scale software architecture and distributed systems.

· Strong programming knowledge in Python and solid understanding of backend systems, APIs, integration patterns, and production-grade application design.

· Hands-on experience with Large Language Models, Generative AI platforms, prompt engineering, embeddings, semantic search, vector databases, and retrieval-augmented generation.

· Proven experience in architecting AI assistants, copilots, chatbots, or agent-based enterprise solutions.

· Strong understanding of microservices, event-driven architecture, backend integration patterns, and enterprise application connectivity.

· Ability to define architecture standards, reusable design patterns, and technical frameworks for engineering teams.

· Robust understanding of AI evaluation, output validation, grounding techniques, hallucination reduction, and observability practices.

· Good understanding of enterprise security, privacy, auditability, access control, and governance requirements for AI-enabled systems.

· Experience with AWS, Azure, or GCP and architecture for scalable, cloud-native enterprise applications.

· Familiarity with containerization, CI/CD, monitoring, logging, and production architecture practices.

· Strong architectural thinking, analytical ability, and problem-solving capability.

· Good communication and collaboration skills, with the ability to influence engineers, architects, product managers, and technical stakeholders.

· Experience working in Agile and modern product engineering environments.

Desirable Skills

· Experience in enterprise software, SaaS platforms,



customer engagement products, analytics platforms, digital transformation initiatives, or workflow automation solutions.

· Familiarity with AI orchestration and agent development frameworks such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, CrewAI, AutoGen, or similar tools.

· Exposure to Java, Spring Boot, Node.js, Kafka, workflow engines, rules engines, and microservices-based enterprise platforms.

· Experience with vector stores, caching layers, AI observability tools, and LLMOps platforms.

· Understanding of recommendation systems, personalization, analytics platforms, and decision-support systems.

· Familiarity with enterprise AI governance, responsible AI, and compliance-related architectural considerations.

· Experience mentoring engineers and guiding technical design reviews without direct people management responsibility.

· Understanding of enterprise platformization and reusable AI foundation architecture.

About Comviva: Comviva empowers organizations to drive transformative growth with measurable business impact. Our AI-driven digital solutions and intelligent platforms enable our customers to unlock new revenue opportunities, enhance customer experiences, and simplify operational complexities to achieve exponential success.

From maximizing customer lifetime value to enabling large-scale digital transformation, Comviva is trusted by 200+ global communication service providers and enterprises to solve complex challenges and prepare for the future. With our solutions deployed across 100+ countries, Comviva has brought the benefits of digital innovation and mobility to billions worldwide. As a Tech Mahindra Company and a member of the Mahindra Group, Comviva is committed to driving growth, efficiency, and transformation for tomorrow.

Backed by a strong R&D; foundation, 70+ patents, and recognition from Gartner, Forrester, IDC, and Juniper Research, we are trusted for our innovation, technology excellence, and the impact we create for our customers, communities, and the industry.

Why Join Us At Comviva, you get the best of both worlds — the agility and innovation of a startup, powered by the scale and stability of a global enterprise. We foster a people-first, inclusive, and empowering culture where ideas thrive, and individuals grow. Join us to create meaningful impact, collaborate with high-performing teams, and advance your career with one of the world's most trusted brands — the Mahindra Group.

📌 Architect (Bengaluru)
🏢 Comviva
📍 Bengaluru