- Follow up on outstanding insurance claims with US healthcare payers.
- Investigate claim denials, rejections, and underpayments.
- Identify reasons for non-payment and resolve billing issues.
- Make outbound calls to insurance companies for claim status updates.
- Work on claim appeals and resubmissions to maximize collections.
- Document call details and update billing software accordingly.
- Ensure compliance with HIPAA and company policies.
- Meet daily and monthly targets for productivity and collections.
Key Requirements:
- 1+ years of experience in AR calling (Healthcare RCM).
- Solid knowledge of US insurance policies, denial management, and claim adjudication.
- Excellent communication and negotiation skills.
- Willingness to work in night shifts (US shift timing).
📌 AR Caller (Bengaluru)
🏢 BIZOPP Management Consultants
📍 Bengaluru
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