Job Title: US International Voice Process Executive

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Job Title: US International Voice Process Executive

Location: BTM Layout, Bengaluru

Experience Required: Minimum 1 Year of any BPO Experience

CTC: Up to 6-6.5 LPA

Shift: US Rotational Shift

Work Schedule: 5 Days Working (Night Shift)/ 2 Days Rotational Week Off

Note: 1. Only F2F interview, No virtual interviews conducted.

2. Candidates from open university or distance learning is not eligible.

Job Summary

We are seeking experienced Customer Support Executives for the International Voice Process. The candidates will be responsible for delivering exceptional customer support to US customers while ensuring adherence to quality and performance standards.

Key Responsibilities

1. Handle inbound international customer calls professionally.

2. Provide accurate resolution for customer queries related to Adobe products.

3. Ensure high levels of customer satisfaction and service quality.

4.



Meet defined productivity, quality, and compliance metrics.

5. Maintain explicit and effective communication with customers

Eligibility Criteria

- Education: Undergraduate / Graduate,
- Experience: Minimum 1 year of any experience
- Skills & Competencies:

1. Excellent verbal and written English communication

2. Strong US/UK accent comprehension

3. Basic technical knowledge

4. Customer-centric approach with strong problem-solving skills

Benefits

- Performance-based incentives
- Cab Facility

Male Employees: One-way cab provided; 75 per trip deducted as allowance

Female Employees: Two-way cab provided (one way free, one way charged 75)

Interested Candidates can call or Email.

- Call/WhatsApp: HR (Ankitha)- (phone hidden)
Email: [email protected]

📌 US International Voice Process Executive (Karnataka)
🏢 Your Pitchh
📍 Karnataka