- Provide Level 1 (L1) and Level 2 (L2) network support to resolve customer issues related to Cisco routers, switches, firewalls, and other networking equipment.
- Troubleshoot complex network problems using various tools such as Wireshark, MRTG, Netflow Analyzer etc.
- Collaborate with customers to understand their requirements and provide solutions that meet their needs.
- Perform routine maintenance tasks including firmware upgrades, configuration changes, and performance monitoring.
- Escalate critical issues to senior engineers or third-party vendors when necessary.
📌 /Network Support Engineer (Odisha)
🏢 k-2 Infosys
📍 Odisha
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.